At Lokal Clothing, we take your privacy seriously and are committed to protecting your personal data in accordance with Philippine laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information when you use our website, place an order, subscribe to our newsletter, or contact our customer service team. The information we may collect includes:
- Personal Information: Full name, email address, phone number, billing/shipping address.
- Payment Information: Credit/debit card details, PayPal account information (all payment data is securely processed via trusted payment gateways).
- Order Information: Products purchased, date and time of purchase, shipping details.
- Website Usage Data: Cookies, IP address, browser type, and other analytics related to how you use our site.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process your orders, complete transactions, and deliver your purchases.
- Customer Support: To respond to inquiries, requests, and provide after-sales support.
- Marketing and Promotions: To send you information about new products, offers, and updates (only if you have opted-in to receive marketing communications).
- Site Improvement: To improve the functionality of our website, optimize user experience, and ensure that the site runs smoothly.
- Compliance: To comply with applicable laws, regulations, and legal obligations in the Philippines.
3. Data Sharing and Disclosure
We will not share, sell, or rent your personal data to third parties without your consent, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, and marketing. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
- Legal Requirements: We may disclose your information if required by law, court order, or to protect our legal rights, comply with regulations, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. You will be notified of any such change.
4. Security of Your Information
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we use encryption and secure payment gateways, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Rights Under the Data Privacy Act
As a data subject under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
- Right to Access: You have the right to access the personal data we hold about you.
- Right to Correction: You have the right to request corrections or updates to any inaccurate or incomplete data.
- Right to Erasure: You may request that we delete or anonymize your personal data, subject to certain limitations.
- Right to Object: You may object to the processing of your data, especially for marketing purposes.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [your contact details].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience while using our website. Cookies are small data files that are placed on your device when you visit our site. These cookies allow us to:
- Recognize your device and personalize your experience.
- Remember your preferences and settings.
- Monitor website traffic and performance.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites before sharing your personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from individuals under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of this policy will be revised. Please review this policy periodically to stay informed about how we are protecting your personal data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:
- Email: david@lokalph.com
Last Updated: July 1, 2025